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Support

Tell us what’s broken, or what you’re planning.

Send the device model, the site and what you have already tried. The engineers who build PureView read it and reply by email.

For prospective clients

Planning a deployment?

Share your platforms, the size of your infrastructure, and the questions you need answered. We can arrange a demonstration and discuss deployment and support terms with you.

Request a demo
For existing clients

Already working with us?

Your deployments, licences, updates and support requests are in the client workspace. If your organisation does not have access yet, contact us and we will set it up.

Contact support

You stay in control

You approve every remote session.

When a problem needs our engineers to look at your appliance directly, someone in your organisation authorises the session for a stated purpose and a set time. It closes on its own when the time is up.

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